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English (United States) Deutsch Español Français Polski Português Русский Українська
How can we help you?
  1. Support
  2. Help

Help

Safety

  • Guiding principles of the community
  • Website security
  • Community Guidelines
  • Purpose of the site
  • Offline Dating
  • Blocking and Reporting
See all 7 articles

Payments and Subscriptions

  • Premium and Premium PLUS
  • How can I use the website for free?
  • How do I cancel my subscriptions?
  • Coins
  • VIP status

Something went wrong?

  • Why was I blocked?
  • Why has my card been charged?
  • Why does no one reply to my messages?
  • Why can’t I pay by card?
  • Why do I get the same messages from different people?
  • Why is the city of my conversation partner not displayed?
See all 8 articles

How to use the website?

  • How to block a user?
  • Profile photo
  • Settings
  • Can I avoid uploading a profile picture?
  • How to Log out?
  • How to change your password via Settings?
See all 13 articles
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